Industry
High-end floral commerce / export
Challenge
Divflo relied on manual purchasing processes and long payment cycles that limited growth. The company needed to enable direct online purchasing, shorten payment terms, and automate export documentation and product data integration.
Results
By adopting Axerrio’s e-commerce and payment solutions, Divflo reduced payment terms from 60–100 days to near-instant settlement, improved operational efficiency, reduced administrative overhead by approximately 30%, and significantly increased digital revenue and profitability.
Key product
Axerrio
+
years
in operation
team
professionals
%
of air freight
exports handled globally
% of sales
processed digitally
~% reduction
in administrative overhead
“Axerrio’s seamless integration of e-commerce and online payments has transformed our operations. Our buyers can now purchase directly online, and we receive payments immediately—a real game changer for our business.”
Dennis
About your customer
Divflo was established 16 years ago by Dennis de Graaff and serves high-end flower shops and event organizers. Operating with a lean team of seven professionals, the company manages global air freight exports while catering to premium floral clients. As the business grew, operational efficiency and cash flow became critical priorities.
The Challenge
Over time, Divflo’s traditional operating model began to limit scalability and growth. Key challenges included:
- Manual purchasing processes
- Lengthy payment cycles of 60–100 days
- Limited automation for export documentation
- Lack of integrated product and export data
These constraints reduced efficiency and restricted the company’s ability to modernize its commercial operations.
The Solution
Drawing on prior experience with the platform, Divflo implemented Axerrio to transform its operations through a fully digital, integrated approach.
- E-Commerce Excellence
Axerrio enabled direct online purchasing through a robust e-commerce platform. Live product images improved order accuracy and customer satisfaction. - Seamless Payments & Financial Benefits
Online credit card payments replaced long payment cycles with near-instant settlements, significantly improving cash flow despite a small transaction fee. - Automated Operations & Documentation
Axerrio automated cost calculations, export documentation (including PHYTO certificates), and key export data integration, delivering a comprehensive solution beyond simpler systems. - Continuous Innovation
Divflo values Axerrio’s ongoing innovation, including future improvements in data synchronization and AI-driven features such as automated product naming and translation.
The Results
Since integrating Axerrio, Divflo has achieved measurable business impact:
- 100% of sales processed digitally
- Approximately 30% reduction in administrative overhead
- Improved gross profit margins for digital sales compared to non-digital channels
- Steady growth in digital revenue, now representing nearly half of total revenue
- Enhanced cash flow through immediate payment settlement
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